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Whistleblowing System - General Settings

This article explains how administrators can configure the initial general settings after successfully activating the Whistleblowing System in HR WORKS.

Table of Contents

  1. System Navigation
  2. Reports
  3. Dashboard
  4. Portal & Categories
  5. Logbook 
  6. System

 

 

Note: Instructions on how to activate and set up the Whistleblowing System in your HR WORKS account for the first time can be found here.
The role “Whistleblowing system administrator” is required to access the settings described in this article.

 

1. System Navigation

To access your portal as a Whistleblowing System Administrator, go to "Personnel administration/ Whistleblowing system" in the admin menu. You will automatically be redirected to a separate browser tab.

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Within the Whistleblowing system, you can navigate across different hierarchy levels, each with corresponding horizontal tabs.
To return to a higher hierarchy level, simply click on the respective menu item.

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2. Reports

In the "Reports" tab, you can view and manage all submitted reports.
Detailed instructions on how to handle these reports can be found in this helpcenter article.

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3. Dashboard

To view evaluations of submitted reports, open the "Dashboard" tab.
Here, you can filter by portal, language, and time period to generate statistics on received reports.
On the right-hand side, you will find additional details by category, contact person, and report tags.

 

The colored columns display the number of reports by status: New, In Progress, Completed, and Rejected.

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4. Portal & Categories

You can manage the settings for each portal under "Portals & Categories". Up to three portals can be created within your Whistleblowing System. To add a new one, select "Add a new portal". 

Further information on configuring this section can be found in this article.

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5. Logbook

The Logbook records all system changes. As an administrator, you can track every modification and see who made it and when. Optionally, you can download the logbook by clicking "Start export now".

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6. System

This section contains general settings, such as the option to allow text redaction in submitted reports. Activate the corresponding toggle to enable this feature.

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You can also manage the profiles of users registered in the system.
Select the button "Settings" next to a person’s name to edit their description, profile picture, and language for system access. 

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Additionally, you can enable or disable email notifications and review assigned roles.
If a designated contact person has not yet received an invitation to the system, you can send it by clicking "Send invitation".

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